Shipping Policy
Free standard U.S. shipping is available on eligible orders, with no $99 minimum required by our currently configured U.S. shipping rates.
Select an available free-shipping option at checkout. Available methods and delivery estimates are confirmed there.
We ship with USPS and UPS. We are subject to their standards, regulations, and delivery limitations.
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ORDERS PLACED BY 1:30 PM EST WILL START PROCESSING ON THAT SAME BUSINESS DAY.
(All others will process on the following business day, including orders placed on weekends and holidays.)
- IN-STOCK ORDERS USUALLY TAKE 1–3 BUSINESS DAYS TO PROCESS BEFORE SHIPPING. SPECIAL-ORDER ITEMS MAY TAKE LONGER.
- SHIPPING ESTIMATES DO NOT REFLECT PROCESSING DAYS.
- NOTE: ITEMS MAY TAKE LONGER TO SHIP IF ON BACKORDER.
- Most items are readily available. Some styles, colors, or sizes require special ordering and may take approximately 2–3 weeks to reach our store from the manufacturer before shipment.
- We are authorized dealers of everything we sell. All items are 100% authentic and come with manufacturers warranty.
| US DOMESTIC (48 States) | |||
| USPS First Class w/Tracking | FREE* | 2-5 Business Days | no insurance included |
| USPS Priority w/Tracking | $8.95 | 1-3 Business Days | includes up to $100 insurance |
| UPS Ground | $11.99 | 3-5 Business Days | includes up to $100 insurance |
| UPS 2-Day Service | $30.00 | 2 Business Day | includes up to $100 insurance |
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ALASKA, HAWAII & PUERTO RICO |
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| USPS First Class w/Tracking | FREE* | 3-7 Business Days | no insurance included |
| USPS Priority w/Tracking | $11.95 | 2-5 Business Days | includes up tp $100 insurance |
|
CANADA |
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| USPS Priority w/Tracking | $35.00 | 5-7 Business Days | includes up to $200 insurance |
| USPS Priority Express w/Tracking | $55.00 | 2 Business Days | includes up to $200 insurance |
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ALL OTHER COUNTRIES |
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| USPS Priority Mail w/Tracking | $35.00 | Priority Mail | no insurance included |
| USPS Priority Express w/Tracking | $65.00 | Priority Express Mail | includes up to $100 insurance |
The final available shipping services and rates are shown at checkout.
**Does NOT include additional time or taxes they may be required for customs clearance.
**Does NOT include additional time or taxes they may be required for customs clearance.
Insurance for United States including Alaska, Hawaii & Puerto Rico is $3.00 for the first $100.00 and $2 for each additional $100.
Insurance for Canada includes the first $200 of your purchase. Additional $10 for every $100
Insurance for all other countries is $15 for the first $100 and $10 for each additional $100.
James Leonard Opticians and/or shipping providers are not liable for packages lost or damaged if not insured.
For added security and at no charge to you, we provide signature requirements for all orders over $200.
ORDER PROCESSING & SHIPPING
- All orders must pass final inspection before being shipped by JamesLeonard.com.- Transit times estimated above do not reflect back order delays or delays due to lenses/frame not passing final inspection.If any delays occur while processing your order, you will be contacted by email/phone with the latest updates on your order.- All prescription orders are shipped with a FREE JamesLeonard.comPrescription orders require additional processing time
Prescription lens processing times may vary depending on frame style, prescription strength and lenses add-ons.We strive for excellence and that is why we teamed up with Zeiss to supply a superior product by using the most advanced technology operated by licensed opticians. Our average lens production time is 2-5 business days.
INTERNATIONAL SHIPPINGAll International Orders must be shipped to the billing address on file with your bank or credit card issuing company.
Accepted Methods of Payment:
Visa, Mastercard, Discover, Paypal and AMEX
Paypal Users: Make sure your Paypal Account Status is Verified whenever possible. International Orders will not be processed until proper payment is received. International delivery times vary depending on the destination.
JamesLeonard.com reserves the right to refuse any Order as per our discretion. In the event that we are unable to process your order, we will refund you and inform you immediately by email.